Back Pocket Coach: 33 Effective Communication Strategies for Work & Life

Have you ever been in a situation that was emotionally charged and the stakes were high? And it was difficult to find the right words? Back Pocket Coach provides 33 power-packed communication strategies to support you in creating satisfying conversations that result in good outcomes for you and others. These just-in-time strategies will help you move through conversations masterfully, whether you're engaging with one person or a team of people.

This book also introduces Game Changing Conversations, the 8-step process that prepares you for any difficult or high-stakes conversation. Included in the book is a worksheet for your personal use.

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Praise for Back Pocket Coach

The communication strategies in this book are easy to follow but golden. The authors, both seasoned business coaches, have clearly selected skills that could make a difference in cultivating positive relationships and a positive culture in the workplace. But I also find the skills helpful outside of work. I have already used a couple of them (“Let me take some time to consider this” and “May I give you some feedback?”) with my teenage daughter. I like the way the strategies are outlined according to particular situational challenges as well outlined more traditionally. This is the kind of resource I plan on returning to again and again. Hooray for Back Pocket Coach!
— Jessica McCrea, Psy.D.

We all have situations in our business lives when we wish we could call someone and get coached through the problem and best response. Back Pocket Coach does that, and helps prepare us ahead of time for situations that might arise. Alexandra and Diane bring their considerable Executive Coaching experience to this tool (electronic or as a deck of cards) to help in four areas: One-on-One Conversations, Conversations On-the-Fly, In Meetings and Self Reflection. My favorite: “What Outcome Do You Want?” If works not only for sticky business situations, meetings but also in personal life. Who doesn’t want vetted, successful communication strategies in their life?
— Mary Adams

Convenient and easy access to very helpful tips on navigating difficult situations and conversations. Situations that require immediate action and responses do not allow me to run back to my office and find the right approach for handling the situation. Having this material in my iPhone, easily accessible and easy to navigate makes it a very useful tool.
— Rocket Girl

Find experienced, concise and targeted coaching in this extremely user-friendly tool. I’ve not seen anything like it before. I love this ready-to-use coaching for “just in time” situations as well as for contemplating more deeply. As a trainer, I plan to use these cards in various training environments to help people achieve better results in relationships at work and beyond. Their website blog generously provides even more perspective to some common issues. Their years of experience show up in their style of clear, upbeat, and empathetic communication.
— Debra Whitehead

Call or email Alexandra to receive a complimentary 30-minute consultation:
+1-303-284-3333 or